Sky High Frequently Asked Questions
How long do I get to climb?
And do we have to choose our course before we go out?
Answer: The tickets for our Aerial Park are good for a 3hr time period in which guests may do as many courses as they can. On average a course takes anywhere from 30-45 minutes to complete, and guests generally complete 3-4 courses in their allotted time; some more, some less depending on how fast the guest moves, and how fast park traffic is moving.
Is there an option to add the Sky Flyer Mt. Coaster when I make a reservation online?
Answer: A reservation is only needed for the Aerial Park 3hr climb tickets; the option to add the mountain coaster will be provided when you check in for your reservation for the discounted package pricing.
Why can’t I make a reservation past 2:30pm, for the 3:30-6pm climb?
Answer: Our Reservation schedule is created for guests looking to experience the full 3hr climb; anything after 2:30 is a sold on a first come, first serve basis and upon availability. The ticket is discounted due to the limited amount of time a guest receives coming in at that time. Our courses start closing down, meaning last climbers out starting at 5:00pm for our harder courses (double black, and diamond courses), 5:15pm for our intermediate courses (blue courses), and 5:30pm for our easier courses (green and yellow courses). We do this so that all climbers are out of the trees by 6pm, when we close for the day.
What about water?
Answer: We have water stations throughout the park so that guests may stay hydrated while climbing and have less to carry or worry about while in the park!
What is the weight limit for the Aerial Park?
Answer: Our weight limit for the Aerial Park is 265 lbs; this a firm number as we go by the Manufacturer’s Equipment Rating.
Is there a package that includes the Pool and the Aerial Park?
Answer: Yes! We offer the All Access Pass that includes 3 hours in the Aerial Park, 1 ride on the Mountain Coaster and pool access (or chairlift ride) The cost is $65 for adults, $59 age 7-11.
Are dogs permitted?
Answer: Yes dogs are permitted in the park, as long as they are on a leash and the owner picks up after them. However, they are not allowed on the Chairlifts.
What Aerial Park courses can my kids climb?
Answer: Kids can climb in the Aerial Park starting at age 7. Ages 7-9 can climb the yellows with supervision* by an adult and the greens with a climbing adult**. Ages 10-11 can climb the yellows and greens with supervision by an adult and the blues with a climbing adult. The height requirement for Grand Rapids I and II is over 54 inches. Ages 12-13 can climb the yellows, greens and blues with supervision by an adult and blacks with a climbing adult. Age 14 can climb solo all courses except the double black. *Supervision means an adult (18+) who stands on the ground and guides 1-10 children. **Climbing adult means an adult (18+) who accompanies up to 2 children on the course.
What is the age and height requirement for the Sky Flyer Mt. Coaster?
Answer: To ride the Sky Flyer Mountain Coaster, a guest must be at least 3yrs old and 38” tall. To ride alone guests must be at least 8 years old and 54” tall. Anyone under 54” tall must be accompanied by a rider at least 16 years or older.
How high off the ground are the courses?
Answer: Our courses range in height, anywhere from 15ft to approximately 68ft off the ground. Our easier courses, yellows and greens, are approximately 15-20ft off the ground, and the height goes up from there as the difficulty level goes up.
Do you have just a zip line?
Answer: We do not have a zip line by itself; zip lines are a part of each course and are a secondary feature to the obstacles. Each course consists of obstacles such as moving bridges, tight-rope walking, ladders, nets, zip lines, tunnels, among other kinds of elements. There are generally 2 zip lines in each course, some have more, some have less depending on the course.
Can I jump right on a harder course first?
Answer: Our Aerial Park is a progression park; this means guests must start off on the easier courses, by choosing a yellow or a green course first, before proceeding to anything more difficult. Think of this as a warm-up to a work out, and a good way to get used to working with and understanding our safety equipment. It is easier to understand how everything works by starting off on something easier to get your bearings.
Can I bring my cellphone, backpack, sunglasses, etc. with me on the course?
Answer: Your hands are occupied while climbing, so we suggest you leave valuables behind. You would not want to lose any items on the forest floor. Anything valuable is best left at home, in your car, or in one of our coin lockers located in the lodge (hint: bring $1 in quarters). There isn’t anywhere on the harness to put these items, and if you do not have a secure pocket, then you run the risk of losing something.
What is the difference between the Aerial Park and the Climbing Forest?
Answer: Our Aerial Park is a series of 13 different obstacle courses in the trees with 5 different levels of difficulty. You will find obstacles such as moving bridges, tight-ropes, ladders, zip lines, tunnels, nets, among other kinds of elements in this park. Our Climbing Forest is a unique climbing-wall experience but it's in the forest, where the hand-holds are ratchet strapped around 9 different trees with 4 different levels of difficulty. Each guest is attached to an auto-belay system, so once you reach whatever height level you’d like, you just let go and let the equipment slowly lower you back down to the ground.