Holiday Valley is introducing Direct-To-Lift RFID ticketing with Axess Scanning to the resort; eliminating the need to wait in lines at the ticket windows to get your lift tickets.
RFID stands for Radio Frequency Identification Device. The “device” is a small chip that is integrated into your lift ticket. The chip contains information pertaining to the lift product you have purchased and tells our scanning system that your ticket or pass is valid.
RFID Cards will have an expected multi-year lifespan; this means whether you are a Season Pass Holder, or a Day Ticket Purchaser, you can reuse your card for the duration of its lifespan. The multi-year durability of the new RFID cards will drastically reduce Holiday Valley's environmental impact when compared to the use of old day tickets and season pass cards.
All passholders will need to upload new photo identification prior to the season.
FAQ's
WHEN CAN I GET MY NEW RFID CARD?
Holiday Valley's RFID access hardware and software installation is scheduled for Summer/Fall 2022. RFID cards will be issued after we have essential infrastructure in place. Stay tuned for additional updates on a card pickup timeframe.
WHAT DO I NEED TO DO BEFORE ACCESSING THE CHAIRLIFTS?
You must have a ticket/pass loaded onto your RFID card before accessing any lifts. Guests can only take one card through the scanning system per day.
HOW SHOULD I USE MY RFID CARD WHEN SKIING/SNOWBOARDING?
You should store your new RFID card in a secure, left-handed zipped pocket on its own; the card must be separate from cell phones, bank cards, keys, or any aluminum products like foil gum packaging. Do not have more than one RFID card on you at a time, including RFID cards from other resorts. Most modern ski/snowboard jackets have a built-in RFID pocket located on the lower left sleeve, which is ideal to keep your RFID card separate from other objects.
WHAT ABOUT LANYARDS, KEYRINGS, RETRACTABLE PASS HOLDERS, ETC.?
You will not need to remove your RFID card from your pocket for lift access unless there is a card read error. Punching a hole through your card will cause damage, rendering your card inactive. If you punch a hole in in your card, you will need to purchase a replacement RFID card.
HOW MUCH DOES IT COST TO REPLACE A LOST OR DAMAGED CLASSIC SEASON PASS OR ULTIMATE PASS?
Damaged or lost cards are subject to a $25 replacement fee.