Mr Happy

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Resort Services

Holiday Valley has three base lodges, each with food service, ticket sales and restrooms. You’ll find each lodge has its own personality.

Holiday Valley Lodge/Base Area

Holiday Valley Lodge

This brand new lodge is the first building you'll see as you drive up the Holiday Valley Road. It is centrally located at the base of Mardi Gras and Cindy’s Lifts. The Holiday Valley Lodge is the largest base lodge at the resort and houses the Mountainside Grill and Pizza, McCarty Café, 2 bars, a picnic area, the Rental Shop, Repair/High Performance Center, restrooms, rental lockers, the Adult Snowsports School Desk, the Day Care Center an ATM Machine and free WiFi.

Base Area

In the vicinity of the Holiday Valley Lodge, you will find the Mountain Sports Shop, the Creekside Lodge (home to Mountain Adventures Children’s Ski & Snowboard School and Adult Beginner's Center) and the site of free Mountain Tours (available weekends and holidays at 10:30AM). A 5 minute parking lot is located in the front of the Lodge, then park across the road and take the free shuttle to the Lodge, available weekends and holidays from 9 AM to 6 PM approximately, depending on traffic.

Resort Services Center

Distinguished by it's large stone tower with the Holiday Valley sign, the RSC is home to the Customer Service Office, Group Sales Office, Lost & Found, Lower Ski Patrol room, Safety & Security, Skier Drop Off, Ticket Sales and Administrative Offices.

Customer Service

Holiday Valley is noted for exceptional Customer Service. We pay attention to the details! During winter season, our office is open and ready to help from 8 AM to 11 PM daily. Spring, summer and fall hours are 8:00 AM to 4:30 Monday through Friday. 

Gift Cards are available at the Customer Service office. They are truly a one-size-fits-all gift as they can be purchased in any amount, and can be used for any product or service at Holiday Valley, all year long.  Gift cards are valid for 2 years after purchase.

The Tamarack Club

Opened in December of 2009, the Tamarack is a condominium/hotel just steps away from the slopes and the golf course. 138 one, two and three bedroom suites and deluxe hotel rooms are available for rent. Guests have use of the indoor/outdoor year 'round pool, two hot tubs, sauna, exercise room, underground parking and ski storage. The Tamarack Club is also home of the lively John Harvard's Brew House serving lunch and dinner and 24 beers on tap, as well as the full service Falling Waters Spa.

Yodeler Lodge

The spectacular Yodeler Lodge is at the base of the Yodeler Quad Chair and was the site of the original lodge at Holiday Valley. This lodge houses the Marketplace Cafe, two lounges, Seasonal Locker Rooms, coin lockers, an ATM Machine , the Mountain Sports Shop and free WiFi. The Upper Ski Patrol and Mountain Sports Center are adjacent to Yodeler Lodge.

Tannenbaum Lodge

This lodge, at the base of the Tannenbaum Express Quad and Spruce Lake Quad, is especially family friendly. Here you’ll find the Seven Headwalls Cafe, the Loft for coffee and snacks (open weekends and holidays), the main picnic area, a ski-on, ski-off deck, restrooms, ticket sales, free WiFi  and coin lockers. 

Sugar Plum Lodge

Home of the Bill Lounsbury Adaptive Ski Center in the winter and the Sky HIgh Harness Shop in the summer.

Sky High Aerial Adventure Park

Open from mid-May through mid-October.

Mountain Coaster

Adjacent to the Tannenbaum Lodge, the Mountain Coaster operates during the summer season and winter season. 

Free WiFi

Wireless internet connection is available throughout the Valley, including all guest rooms at the Inn, the Inn's lobby,  throughout the Tamarack Club, John Harvard's restaurant, McCarty Café and patio, the Holiday Valley Lodge, Yodeler Lodge, Tannenbaum Lodge and Creekside Lodge. Access is free!

To set up your computer, configure your wireless card as needed. Make sure that encryption (WEP ) is disabled. Select or enter SSID "HVWiFi". Launch your browser and you're on!